Grievance Redressal Mechanism

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S.No. Facility available Nature of Information available Working hours
1. Information Counter (Student Section) Related to Institute activities 9.00 A.M. to 4.00 P.M.
2. Website Tender Document /Advertisement Details/Employees details Always available
3. Library Training Manual. 9.00 A.M. to 4.00 P.M.
4. Notice Board Tender, Advertisement, Date sheet, Placement, other relevant details 8.30 A.M. to 5.00 P.M.
5. Placement Cells Mrs. Devbala, Mrs. Deepika Shah  8.30 A.M. to 5.00 P.M.
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  • Student/trainees related Grievance:-
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    • Level 1.  Written complaint can be submitted to the concerned Craft Instructor.
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    • Level 2. In case the grievance is not addressed up to the satisfaction , then complaint can be re-addressed to The Group  Instructor.
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    • Level 3. Under failure of the level 1 & 2 , the complaint can be addressed to The Principal, ITI Jija Bai Siri Fort.
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  • Administrative / Office Related Grievance :-
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    • Level l .  Written complaint can be submitted to the Office Superintendent / Assistant Account Officer.
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    • Level 2. In case the grievance is not addressed up to the satisfaction , then complaint can be re-addressed to The  Principal, ITI Jija Bai Siri Fort.
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  • Prevention, Prohibition & Redressal of Sexual harassment of Women at Workplace.
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    • An Internal Complaint Committee is constituted at Institute Level whose chairperson is Ms. Kawaljeet and Ms. Alka Wadhwa, C.I.
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    • Level 1:- Written complaint can be submitted to the concerned Craft Instructor
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    • Level 2 :- In case the grievance is not addressed up to the satisfaction , then complaint can be re-addressed to The Group  Instructor.
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    • Level 3. Under failure of the level 1 & 2 , the complaint can be submitted to the ICC Chairperson / member / Nodal Officer.
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